FAQs

ABOUT B'AIRIE

  • We have innovative patent pending magnetic lash design created by our CEO, who is a licensed professional engineer. She made sure that our magnetic lashes are the lightest and most versatile of their kind. 
  • We do not utilize 5, 6, 10 or 12 magnetic blocks. Our lash band is fully magnetized and we have integrated micro-magnet anchors strategically placed for re-enforcement to prevent lifting and used as a lash guide. Also, by utilizing the full magnetic band, our lashes can be better maintained, making them durable, and will stay magnetic throughout their lifecycle. 
  • We have premium quality Air Silk™ lashes. We only use the highest quality materials for our lashes, Korean silk fibers.
  • Better Beauty with B'Airie. Our mailer box is eco-friendly with 100% post-consumer recycled materials.  We use fewer materials to create all our starter sets. All our packaging is 100% recyclable. We do our best to come up with innovative ideas and ways for our customers to buy less but get more use out of our products and packaging materials.
  • Yes, we are currently certified by Leaping Bunny and PETA as a cruelty-free beauty brand. B'Airie lashes are only created with plant-based Korean silk fibers. Our magnetic and adhesive liners are paraben-free and made from acrylic materials. No product is created by or tested on animals.
  • Yes, we are officially vegan certified by Leaping Bunny and PETA. We do not use human hair, animal hair or animal by-products. Our magnetic and adhesive eyeliners are vegan certified as well.

    PRODUCT INFORMATION

    • Yes, the magnetism from the magnetic lashes is not strong enough to be harmful to human eye. 
    • Due to certain ingredients in eyeliner, people with super sensitive skin may develop allergic reaction. We recommend you do proper skin test prior to using the eyeliner. 
    • Gently remove lash from lash tray.
    • Measure and trim the lash between magnetic anchors on the outer corner. 
    • Apply first coat of magnetic liner as close as possible to your lash line.
    • Wait 5-10 seconds and apply second coat of liner to your personal style.
    • Apply last coat of liner for maximum all-day hold. 
    • Place lashes as close to your natural lash line as possible, start from inner corner using the lash guide.
    • You may apply regular eyeliner to fill in any gaps underneath your natural lashes.
    • See "how to apply and care for lashes" section for additional information. 
    B’Airie lashes are made to last up to 60 uses or longer with proper care.  Below are tips on how to maintain your lashes for maximum uses:
    • Gently remove eyeliner buildup after couple of wears. Gently peeling off the excess eyeliner buildup with your fingers. Try not to push on the integrated magnetic anchors with force to avoid them falling out.
    • You may apply mascara after you've applied the magnetic lashes. Our lashes are made to endure the mascara application. However, if you apply mascara, make sure to clean lashes after each use to prevent build up with water-based makeup remover or micellar water.
    • Once dry, store lashes in a lash box for safekeeping.
    • B’Airie Air Silk lashes are individually handcrafted and made to last up to 60 uses or longer with proper care. Gently remove eyeliner from the lashes after a couple of uses with water-based makeup remover and store them in the lash box for safekeeping. 
    • Gently press down on the center until it's loosen from the eyeliner and gentle remove from eyes. Clean and store away in lash box for safekeeping.
    • Eyeliners are NOT included for individual lash purchase. We do sell magnetic and adhesive eyeliners as part of the bundle, starter set and holiday collections.  We also sell them separately. Please see our eyeliner for pricing.
    • Best way to remove the eyeliner is with waterproof makeup removers, coconut oil, or micellar water. TIPS: Let the micellar water soak the liner for 5-10 seconds and then remove.  This will help remove liner without the excessive scrubbing. 
    • Yes, B’Airie lashes are handmade out of 100% plant-based silk so our lashes can get wet and will maintain their original shape!
    • Yes! Applying mascara to your magnetic lashes is perfectly fine. Adding mascara could help blend the falsies and your natural lashes better together while giving you a dramatic effect as well.
    • Check out our 'Perfect Lash Quiz' to help you find that perfect lash style for you. We have close to 20 styles to choose from! There is a perfect style for everyone, either it be simple & elegant, sophisticated to vivacious or va-va voom.  We have different styles for all eye shapes ranging from round, flared, wispy, natural to dramatic. 

    PROCESSING, SHIPPING, & RETURNS

    • If you would like to cancel your order, please send an email to info@bairie.com right away. Once your order is shipped, we will be unable to recall your order. 
    • If you would like to make changes to your order, please send an email to info@bairie.com for cancellation. Once your order is approved for cancellation, you may place a new order. 
    • Upon receiving your order confirmation, your order can take between 1 – 2 business days to process and ship.
    • Standard shipping time is 3-7 days.  Depending your shipping method, the length of time may vary. Review our shipping information for additional information. 

    • Requests for return or exchange of products must be made within 14 days from the receipt of merchandise. Items must be unused or unworn in order to request for return or exchange.  A fee of $6 for Shipping and Handling will be applied to all orders.
    • B'Airie accepts many forms of payment methods such as American Express, PayPal, Visa, MasterCard, Discover, Venmo, Apple Pay, Google Pay, Shop Pay and Facebook Pay.